Refund Policy

At VFS TECHNO SERVICES LLC, customer satisfaction is our top priority. This Refund Policy outlines the terms under which refunds may be issued for our services.

1. Service-Based Refunds

Because we provide technical and IT support services, refunds are only applicable in the following cases:

• Duplicate payment due to a billing error.
• Service not delivered due to technical or scheduling issues on our end.
• Service cancellation before the technician has started work.

2. Non-Refundable Situations

• Completed services that have been fully performed as described.
• Customer dissatisfaction due to issues beyond our control (e.g., third-party hardware failure).
• Delay or cancellation caused by the customer.

3. Refund Request Process

To request a refund, please contact us within 7 days of your transaction with your payment receipt and service details at info@vfstechsolution.com. Refunds are processed within 5–7 business days once approved.

4. Payment Reversal

All refunds will be credited back to the original payment method used during the purchase. We do not offer cash refunds for online transactions.

5. Policy Updates

We may update this Refund Policy at any time. Any changes will be reflected on this page with the updated effective date.

Last Updated: October 2025